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Olds, AB

Our client is looking to fill a full time Dispatcher position in their Olds, AB. office. 

Position Summary: The Dispatcher is responsible for dispatching of fuel and/or propane deliveries to customers as well as providing customer service support on incoming customer lines. 

Key Responsibilities:

  • Communicate directly with drivers (and brokers if applicable) for the purpose of managing current and upcoming delivery demand.
  • Prepare delivery ticket selections  and manage day to day dispatching 
  • Produce and review various reports. 
  • Review accounts. 
  • Review and adjust customer account delivery parameters , as needed.
  • Review weekend and overnight customer service inquiries with respect to delivery and take required action.
  • Communicate to delivery team as required.
  • Utilize systems and reports to manage delivery operation.
  • Provide customer service support on incoming customer calls.
  • Awareness of Liquid Fuels Handling Code and other codes pertaining to the safe delivery of petroleum.

Qualifications and Skills:

  • Minimum five years industry knowledge and experience required.
  • Basic computer knowledge required (Microsoft office).
  • Customer service experience required.
  • Ability to work well under stress
  • Professional driving / other fleet dispatching experience an asset.
  • We thank all applicants in advance for your interest in Roska DBO Inc., only those selected for an interview will be contacted.

    Roska DBO Inc. is a customer-focused operations company with a 25+ year track record offering expertise in production and equipment solutions on well sites and facilities. Based in Grande Prairie, Alberta, with a network of locations, Roska serves all of western and northern Canada, plus selected U.S. and international markets, with a primary focus on the Alberta/ B.C. region.

    In addition to fulfilling the contract operating needs of oil and gas producing, midstream and pipeline companies, Roska Designs, Builds and Operates well-site facilities, rents equipment and provides Production Testing and flowback services using a company-owned well testing fleet.  When you join the Roska Team, the sky is the limit!

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