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Dispatcher

Taber, AB

Our client is looking to fill a full time Dispatcher position in their Taber, AB. office. 

Position Summary: The Dispatcher is responsible for dispatching of fuel and/or propane deliveries to customers as well as providing customer service support on incoming customer lines. 

Key Responsibilities:

  • Communicate directly with drivers (and brokers if applicable) for the purpose of managing current and upcoming delivery demand.
  • Prepare delivery ticket selections  and manage day to day dispatching 
  • Produce and review various reports. 
  • Review accounts. 
  • Review and adjust customer account delivery parameters , as needed.
  • Review weekend and overnight customer service inquiries with respect to delivery and take required action.
  • Communicate to delivery team as required.
  • Utilize systems and reports to manage delivery operation.
  • Provide customer service support on incoming customer calls.
  • Awareness of Liquid Fuels Handling Code and other codes pertaining to the safe delivery of petroleum.

Qualifications and Skills:

  • Minimum five years industry knowledge and experience required.
  • Basic computer knowledge required (Microsoft office).
  • Customer service experience required.
  • Ability to work well under stress
  • Professional driving / other fleet dispatching experience an asset.
We thank all applicants in advance for your interest in Roska DBO Inc., only those selected for an interview will be contacted.

Roska DBO Inc. is a customer-focused operations company with a 25+ year track record offering expertise in production and equipment solutions on well sites and facilities. Based in Grande Prairie, Alberta, with a network of locations, Roska serves all of western and northern Canada, plus selected U.S. and international markets, with a primary focus on the Alberta/ B.C. region.

In addition to fulfilling the contract operating needs of oil and gas producing, midstream and pipeline companies, Roska Designs, Builds and Operates well-site facilities, rents equipment and provides Production Testing and flowback services using a company-owned well testing fleet.  When you join the Roska Team, the sky is the limit!

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